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129 of 129 found the following review helpful:
How do you rate a smoke alarm?Aug 26, 2009
By Rich The purpose of a smoke alarm is to alert you to a fire in your home. Thankfully I have never been able to test this unit, and I hope I never have the chance. So I'll just review the other reasons I bought this product.
I bought two of these units to replace older Kiddie model 1275 units that were malfunctioning and going off regularly for false alarms. My main concern was compatibility since I have 10 units in my house and did not want to replace them all. These new units used the same wiring, connectors, and mounting frames as the old units which was perfect -- installation took less than a minute per unit. The new units work with the old units perfectly -- pushing the test button on the new ones set off all the alarms in the house, just as they should.
I did have some hesitation about buying new Kiddie units since the old Kiddie units were malfunctioning. (To be fair, only one was malfunctioning, but I was tired of messing with troubleshooting and decided to replace the last two options.) However, only 1 in 10 of my existing units was malfunctioning, and they are 6 years old (out of a reported 10 year lifetime). The smoke alarms were installed when I bought the house, so I can't be sure the failing unit was not dropped or otherwise abused before installation. So far the new units have not produced any false alarms and are working well.
22 of 22 found the following review helpful:
Does what its suppose to and some!!May 09, 2008
By DavidW I needed to find a replacement for the older hard wired "Lifesaver"smoke detectors that were installed in my two 20 unit apartment buildings. It took me only 1 minute to punch out screw hole placement to existing set up. Rewired using the same set up and done. It works great and my tenants love the "Smart Hush" control to temporarily silence nuisance alarms. These will be my choice for all future replacements throughout each unit as needed.
23 of 25 found the following review helpful:
Lots of false alarmsAug 08, 2009
By S. Kinkead
"kinkeads"
I bought 7 of these as replacements for an older model that Kiddie no longer makes. Within 3 months of installation, I have had 3 false alarms (twice in the middle of the night). The false alarms came from 3 different rooms, so I have 3 defective units out of the 7 I installed.
Our home is very clean, we do not smoke, and the units that failed were in bedrooms (not the garage or kitchen). So, I can not see any reason for the false alarms.
I would not recommend this model, they are not reliable.
40 of 49 found the following review helpful:
Ok so far ... Kidde's customer service is definitely notNov 28, 2009
By John Z. I had a house full of Kidde 1275 smoke alarms, and after several malfunctions (including one electrical problem causing it to literally "go up in smoke"), I replaced them with the i12040 ... only because I wanted something that would "drop in" with the current mounting system and wiring. That they did, and I've had no false alarms in the month they've been installed.
Why the 2 stars? Previous to purchasing, I contacted Kidde (via their customer service web page) to ensure the i12040 units had the same mounting system as the old 1275's and to ensure the wiring would be compatible with all the Kidde alarms on the system. Kidde never responded. I found out from a do-it-yourself web forum that these would work fine.
Kidde's customer support is notoriously poor. The old 1275 units were deficient in design and/or manufacture - and Kidde refused to acknowledge this. I won't give high marks to a company that won't respond to customer service issues.
12 of 13 found the following review helpful:
Easy install, Great Kidde QualityOct 29, 2009
By R. Alfonzetti My house is about 10y and had the Kidde 1275's. Never had any issue with them, but it was that time to replace them as they are coming of age.
These used the same connectors, so all I did is change the mounting ring, since the others were discolored with age and plugged them in. No more than 5 min each. Had to change 8 of them out.
Kidde makes good products that are reliable!
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