Average Customer Review:
 ( 77 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
101 of 104 found the following review helpful:
 4 of 6 failed within two yearsDec 11, 2009
By AZ_Engineer
I purchased 4 Kidde PI9000 Dual mode detectors to replace working, but old detectors in our home. One failed within a month and after returning to Kidde at my expense they replaced it. Took at least 4 weeks to get the replacement. A few months later another failed, again I sent it back and received a replacement. Now at less than 2 years, two more have failed. I bought 4, I've had 4 failures, and I have two working at the moment.
The failure mode for the units was a constant chirping, the same sound they make when the battery is low, except on the failed units changing batterers, even different types would not stop the beeping.
I can't see how this failure rate is acceptable by any standard.
45 of 45 found the following review helpful:
 Satisfied with this smoke detectorAug 13, 2008
By ZFatherhen
Even though there are many, many types of smoke detectors available, there really isn't much choice. Literature on fire safety says to get one that has both the ionization feature and the photoelectric feature. You see many that only have one feature or they combine it with a carbon monoxide detector. Get a smoke detector that focuses on its job. Get a separate carbon monoxide detector and locate it down at your level instead of high on a ceiling.
The alarm is nice and loud, which I need. I wish it could wirelessly activate the other alarms when it goes off. You have to remove the smoke detector to change the battery, but that is very easy to do.
Don't forget to mark on your long term calendar to replace it in 8-10 years. The ionization feature may not work after that.
71 of 78 found the following review helpful:
 Item failed in a year.Aug 07, 2007
By Zak Kramer
"Crazyquilt"
I purchased several of these alarms for use in our home's bedrooms. Today, I came home to the sound of a smoke alarm going off. In our bedroom.
I rushed upstairs, but all seemed to be well. The alarm was continuous, just like an actual smoke alarm, rather than a low battery signal, which has a longer pause between beeps. I changed the battery, and the result was the same. It didn't matter that there wasn't -- thankfully -- so much as a spark or whiff of smoke in sight (or smell.) I took an identical alarm out of another room and placed it in our room. No alarm. And, yes, the self-test worked.
Looks like I'll have to buy another. I am only glad that the alarm didn't go off at, say, three am. I can only wonder if the unit would have worked in the event of an actual fire, as I have no way of diagnosing the cause of its malfunction. Needless to say, I'm strongly considering finding a comparable unit from another manufacturer.
43 of 46 found the following review helpful:
Buyer Beware-POOR Customer ServiceFeb 16, 2009
By Alan J. Hammond
"Twice burned"
Two of Three units have not worked since purchase. Have tried calling Kidde multiple times. Once got hung up on by rep (after waiting 11 minutes on hold to be connected to a rep) because I asked where to find information she was asking for on product. I called again and (after waiting 14 minutes on hold to be connected to a rep)got immediate hang up by customer service without being able to talk to a rep.
27 of 29 found the following review helpful:
Much easier to set up and better than 'First Alert' dual sensor.Mar 14, 2008
By CQ DX
I had purchased the 'First Alert' dual sensor alarm (with remote feature), and it gave me nothing but false alarms, some in the middle of the night! Not so with the Kidde. Plus getting to and installing the 9V battery was much much easier on the Kidde than on the unintuitive 'First Alert'. This Kidde dual sensor alarm is the way to go if you want simplicity, ease of use, and peace of mind. I think I am going to purchase a few more now that I know this model works flawlessly.
See all 77 customer reviews on Amazon.com
|
based on 77 reviews
